SNAPDM
Refund Policy
Last updated: 04 April , 2026
This Refund Policy explains how refunds and cancellations work for SnapDM paid subscriptions offered by ONE WEBSOFT PRIVATE LIMITED and processed through our payment provider.
Overview
Subscription fees are generally non-refundable except as described below or where required by applicable law. By subscribing, you authorize ONE WEBSOFT PRIVATE LIMITED (via our payment partner) to charge the payment method you provide according to the plan, price, and billing cycle shown at checkout and in your billing portal.
Subscription nature
Paid access is provided on a recurring basis (for example monthly or yearly) unless otherwise stated. Your subscription renews automatically until you cancel according to the cancellation process in your account.
Cancellations
You may cancel your subscription at any time through the billing or account settings available in the product. Cancellation stops future renewals; it does not automatically refund fees already charged unless a refund applies under this policy or law.
When we may issue a refund
We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
We may consider refunds in situations such as:
Duplicate charges or clear billing errors attributable to us or the payment processor
Service unavailability for an extended period due to a material fault on our side (case-by-case)
Where mandatory consumer rights in your jurisdiction require a refund or cooling-off remedy
Refund eligibility is assessed in good faith and may require reasonable verification.
When refunds are typically not provided
In the following conditions:
Change of mind after purchase
Issues caused by third-party platforms, account restrictions, or policy violations outside our control
Partial periods after a renewal where the Service was available
Violations of our Terms of Service or abuse of the Service
How to request a refund
Email help@snapdmapp.com or use our Support page. Include your account email, transaction details, and a short description of the issue. We aim to respond within a reasonable timeframe.
Chargebacks
If you have a billing concern, please contact us first so we can help. Unwarranted chargebacks may result in account suspension and loss of access while disputes are resolved.
Changes
We may update this Refund Policy from time to time. The effective date at the top of this page will change when we do.
