Support & Contact
We’re here to help you get the most out of SnapDM. This page describes how to reach us and what to expect.
Email us:
hellp@snapdmapp.com
Location
Ground Floor 101, Hanumaan Nagar, Patna, Bihar 800001
Account and billing
For subscription questions, invoices, or payment issues, use the billing section in your dashboard when signed in. Many changes (such as plan or cancellation) can be managed directly from your account.
Product support
For technical questions, onboarding help, or troubleshooting product behavior, contact us using the method below. Please include:
The email address on your account
A short description of the issue and what you expected to happen
Screenshots or error messages if relevant (avoid sharing passwords or secrets)
What support does not cover
Legal advice — consult a qualified professional for legal questions
Guarantees about third-party platforms’ policies, approvals, or enforcement
Custom development unless separately agreed in writing
Bug reports and suggestions
We welcome bug reports and product feedback. Including steps to reproduce and your browser or environment details helps us prioritize fixes and improvements.
Privacy-related requests
For privacy rights requests (such as access or deletion), see our Privacy Policy and contact us using the same channels, clearly marking your message as a privacy request.
Business Details
Owned By
Support email
ONE WEBSOFT PRIVATE LIMITED
help@snapdmapp.com
