Improvement
v1.1.0
Automation, improvement, keyword triggers
We've upgraded SnapDM's keyword matching engine to make Instagram automations more accurate and reliable. Previously, automations relied heavily on exact keyword matches, which meant small variations in user messages could prevent a trigger from running. The new matching system is much more flexible, helping you capture more conversations without changing your existing workflows.
Smarter Keyword Recognition – Detects keywords even when users include additional words or punctuation.
Case-Insensitive Matching – Automatically recognizes uppercase and lowercase variations.
Faster Processing – Improved response speed for a smoother automation experience.
Reduced False Triggers – Better matching logic helps avoid unrelated conversations.
Improved Validation – Clearer keyword validation makes setup easier.
Example
Keyword Configured
price
SnapDM now detects:
price
Price
PRICE
price?
Can you share the price?
What's the price?
This means fewer missed automations and more successful conversations.
We've optimized our matching engine and backend processing to improve speed, reliability, and consistency across all connected Instagram accounts. These improvements also prepare SnapDM for future automation features and larger account volumes.
Every missed keyword can become a missed lead. By making keyword matching smarter, SnapDM helps your automations respond more consistently, improve customer experience, and capture more opportunities without requiring extra setup.
