New Feature
v1.8.0
Instagram DM, Automation, Workflow, Lead Generation
Great conversations don't stop after a single reply—and now your automations don't have to either. Introducing Flow Automation, a powerful new way to create multi-step Instagram DM conversations that feel natural, personalized, and engaging. Instead of relying on one-time auto replies, you can now build complete conversation flows that guide users through every step of their journey. Whether you're qualifying leads, answering common questions, or nurturing potential customers, Flow Automation helps you create experiences that feel like real conversations—not robotic responses.
Multi-Step Conversation Flows – Guide users through a series of personalized messages.
Smart Decision Paths – Create different conversation routes based on user responses.
Lead Qualification – Collect important information before handing conversations to your team.
Personalized Customer Journeys – Deliver relevant replies based on user intent.
Visual Flow Builder – Design automations with an intuitive, easy-to-use interface.
Conversations That Feel Human
The best automation doesn't sound automated.
With Flow Automation, you can create conversations that adapt naturally as users interact with your business. Ask follow-up questions, provide different responses based on replies, and guide customers toward the information or action they need without making the experience feel scripted.
This makes every interaction more engaging while reducing the amount of manual work required from your team.
Whether you're generating leads, booking appointments, promoting products, or answering frequently asked questions, Flow Automation gives you the flexibility to design workflows that match your business goals. From simple two-step replies to advanced customer journeys, you can build automations that scale with your business while maintaining a personal touch.
Flow Automation is now available inside SnapDM. Create your first multi-step DM flow, automate conversations with confidence, and deliver a more personalized experience to every customer who reaches out. This is just the beginning, with more conditions, actions, and advanced workflow capabilities already in development.
